Your demo is a live walkthrough of DTS OS on your own shop's numbers — not a slide deck.
Repairs, classes, boat dives, rentals, waivers, invoices and customer emails — one login instead of five apps and a whiteboard.
We connect to your till instead of replacing it. Your card payments stay on the system you already trust.
Written on a real bench, running in real Southern California shops today.
No monthly fee, no setup fee, no contract. We only make money when you do.
Pick a time — 20–30 minutes, shown in your timezone.
There's a wave of look-alike shop software right now — quick to generate, nobody home behind it. DTS OS is the opposite: it was built inside a working dive operation, it runs real shops today, and the people behind it have names you can check.
PADI Master Scuba Diver Trainer, CCR Tech Diver, US Navy Private Contractor and working technician for dive shops across Southern California. DTS OS runs his own bench every day — every feature exists because a real shop needed it, and the person who gives your demo is the person who built it.
“Thank you to Alex Hartel for a great refresher PADI course! He was super helpful, patient, thorough and made it fun too!” — Grant Wroan, five-star Google review
“HUGE shout out to the BEST scuba instructor… We really trust Alex, and you can tell he genuinely cares about his students — not just their skills, but also their confidence and safety in the water… 1,000% recommend Alex!” — Susanne Guilbert, five-star Google review
Partner and part-owner of Divers Tech Service and DescendAgain, and co-owner of Hollywood Divers, one of LA's best-known dive shops, since 2001. GUE Instructor Trainer, underwater coordinator for Hollywood film and television, and a technical diver with over 7,000 logged dives. He and Alex have been building this together for two years — DTS OS is what two decades of actually running a dive shop says the software should be.
“Karim, one of the owners of Hollywood Divers, worked his magic… He kept me updated every few days… It's nice to get it done right the first time and have someone who is meticulous with repairs.” — Keith C., Yelp review of Hollywood Divers
“Karim measured me, thoroughly discussed all the options, pros, cons and features of the suit, and gave me a great price to top it all off.” — Jimmy M., Yelp review of Hollywood Divers
And unlike software that only lives on a screen, DTS OS is part of a real operation — a service bench, flow-test hardware, and a support line answered by the technician, not a ticket queue.
Every repair gets a stage, a technician and a timestamp. The invoice writes itself from the work done, with your bench test numbers on it — DTS OS is the only dive shop operations software with its own electronic flow bench software.
One calendar for courses, boat dives and staff. Rosters cap themselves, waivers are signed digitally, instructors pick up their own slots.
Know which unit is with which customer and when it's due back — by serial number. Overdue gear shows up in red before it becomes lost gear.
Every customer, every serial, every service date in one searchable database. No more spreadsheet.
Service-due reminders send themselves. Invoices, payment links and waivers go out from a built-in mailbox that keeps the whole history.
List trade-ins once and they post to DescendAgain.com, eBay and Facebook. You track cost, parts and profit per item.
Other dive software makes you switch to their cash register. We think that's backwards, for three reasons:
Card processing is a regulated specialty. Square, Stripe and the till you already run have spent years and billions getting it right — your customers' card numbers should stay on those rails, not pass through one more system. DTS OS never touches card data.
If your internet or any one system goes down, your till still rings. Keep your hardware, your processing rates and your accounting exactly as they are — switching software shouldn't mean re-doing your money.
What a POS can't know is that this first stage, that octo and that serial number are one regulator set with a service history. Your stock and inventory live in DTS OS — the system built for dive gear — and the POS is connected just to ring the sale. No need to reinvent the wheel.
DTS OS is the only dive shop operations software with its own electronic flow telemetry hardware and software. Our bench software runs on Scuba Instruments hardware in shops today, our own benches are in development — and the test numbers flow straight onto your customers' invoices. A copycat can generate screens; it can't measure a regulator. See the bench software and hardware →
Every shop sits on trade-ins and consignment gear that's hard to move locally. DescendAgain.com is our certified pre-owned marketplace — and listing on it is built into DTS OS. No other dive shop software comes with its own sales channel.
Post gear straight from your DTS OS login. It appears on DescendAgain under a name buyers already trust — and can push to eBay and Facebook too.
We run the storefront, take the payment and send you the shipping label. The gear goes straight from your shop to the buyer's door.
Track what the gear cost you, what the parts to certify it cost, and what it sold for — profit per item, minus our commission, settled to you.
DTS OS also powers US Dive Team — a growing national network of volunteer dive team chapters, starting with LA Dive Team, that run their member rosters, dive calendars, chapter funds and chapter websites on this same platform. Software trusted to run a nationwide network is software that can run your shop.
They built a point of sale with dive features. We built a dive shop operating system that works with any point of sale. Here's what that difference gets you:
| DTS OS | Dive Shop 360 | |
|---|---|---|
| Keep the POS you already have | ✓ | — |
| $3,000 minimum set up fee, commissions over 3% of sales plus a monthly fee | — | ✓ |
| Bench test numbers printed on customer invoices | ✓ | — |
| Designed and supported by a working regulator technician | ✓ | — |
| Sell used gear on a national marketplace (DescendAgain) | ✓ | — |
| Service centers: bill many shops, track commissions | ✓ | — |
| Edit your own website from inside the OS | ✓ | — |
| Automatic retention email campaigns — service reminders built from your customers' gear, service history and certification level | ✓ | — |
| Automatic emails for repairs, classes, rentals, and waivers | ✓ | ✓ |
1% for your first year, because we know at the very least we will provide that much value in increased efficiency.
Your rate doesn't go up to 3% until we increase your revenue by at least 8%.
Plain and simple — our interests are always aligned.
Nothing. No setup fee, no per-seat charge, no contract. Your login is ready the same day.
No. Keep your POS, such as Stripe or Square — DTS OS connects to it. Your stock lives in the OS; the POS rings the sale. If you're using DiveShop360, you're losing money you no longer have to: DTS OS paired with a more cost-effective POS does more and costs less than DiveShop360.
That works too. Repairs come in at your counter, go to your service center, and you both see the same status without a phone call.
Alex Hartel — the technician who services gear for dive shops across Southern California and built this software because the paperwork was costing him money too.